Refund policy

Dedic8 Returns and Refund Policy

At Dedic8 Apparel, we aim to ensure your satisfaction with every purchase. If you're not completely happy with your order, you can request a return or exchange in accordance with the policy below

How to Request a Return or Exchange

1. Log into your account on our website using your email. You’ll receive a code in your inbox to log in securely.
2. Navigate to the order you wish to return or exchange.
3. Submit a return request, including the reason for the return from the dropdown menu.
4. If requesting an exchange for a different size, mention the size in the return request notes.
5. Send your return package to dedic8 HQ:
   Dedic8 Apparel Returns
   Bonte Kraaiweg 10
   1521RD Wormerveer

6. We will take care of the rest :) 

    

   Feel free to send us a DM on Instagram or e-mail us on info@dedic8apparel.com if you need help. 
   

   
   

Conditions for Returns and Exchanges

• Damaged Products: If your item arrives damaged, you must notify us within 3 days of the delivery date (as per PostNL tracking). Please send this per
  e-mail on info@dedic8apparel.com or instagram DM. Include photos of the damage in your message.
• Timeframe: All return or exchange requests must be made within 14 days of delivery.
• Shipping: Customers are responsible for the cost of return shipping, which we recommend sending via PostNL for reliable tracking.
• No Restocking Fee: We do not charge any restocking fees for returns or exchanges.

Additional Information

• Returned items must be in their original condition, unworn, unwashed, and in the provided packaging.
• Refunds will be processed once the returned item has been received and inspected.

If you have any further questions or concerns, feel free to contact us at info@dedic8apparel.com or dedic8_apparel instagram DM. We’re here to help!

Thank you for being part of Dedic8 Apparel!